Fraud Strategy Analyst Intermediate

$54,940 - $98,440/Yr

USAA - Colorado Springs, CO

Full-time - Mid Level

Colorado Springs, CO

Credit Intermediation and Related Activities

About the position

As a dedicated Fraud Strategy Analyst Intermediate at USAA, you will play a crucial role in facilitating the financial security of millions of U.S. military members and their families. This position involves gathering and analyzing internal business requirements through interviews, workflow analyses, and facilitated discussions with users. You will translate users' business requirements into detailed functional designs for development, testing, and implementation. Your work will apply various methodologies, and you will prepare detailed specifications and related documentation to support the development process. In this role, you will assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems and applications. You will work closely with both internal and external resources to define business requirements and coordinate system enhancements. Your responsibilities will include participating in feasibility studies, enterprise impact assessments, and cost/benefit analyses. You will implement recurring, scheduled, or ad-hoc system changes within established change control methodologies and complete testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs. Additionally, you will perform post-implementation testing, monitoring, and reporting to ensure functionality. Developing and maintaining knowledge of the Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products will be essential to understand business rules and their impacts on business users. You will also review applicable system updates for functionality impacts or enhancements and coordinate necessary changes. Conducting periodic reviews and testing of system parameters, options, product details, or system output will ensure accurate output and compliance with regulatory and audit guidelines. You will maintain status reports for all completed, ongoing, or future initiatives and summarize insights from your analysis to develop business rules. Furthermore, you will ensure that risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Responsibilities

• Assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems/applications.
• Work with internal and external resources to define business requirements and coordinate system enhancements.
• Participate in feasibility, enterprise impact, and cost/benefit analysis.
• Implement recurring, scheduled, or ad-hoc system changes within change control methodologies.
• Complete testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs.
• Perform post-implementation testing, monitoring, and reporting to ensure functionality.
• Develop and maintain knowledge of Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products.
• Review applicable system updates for functionality impacts or enhancements and coordinate changes.
• Conduct overall periodic review and testing of system parameters, options, product details, or system output to ensure accurate output and compliance with regulatory and/or audit guidelines.
• Maintain status and reports for all completed ongoing or future initiatives.
• Finish the documentation and retention processes and procedures.
• Summarize insights from analysis and use findings to develop business rules.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

Requirements

• Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
• 2 years of experience supporting and participating in stakeholder consultation, needs assessment, requirement translation, and prescription of technology solutions.
• Demonstrates understanding of the application of business rules in technology solutions.
• Strong written and verbal communication skills.

Nice-to-haves

• US military experience through military service or a military spouse/domestic partner.
• Fraud experience.
• Experience performing data validation and building reports for management.
• Bachelor's or Master's in a quantitative discipline.
• 2+ years' experience in the financial industry, fraud experience preferred.
• 2+ years' experience with Excel in performing data analysis, visualization, and reporting.
• 2+ years' experience conducting root cause analysis and trend analysis.
• Experience with retrieving and manipulating data within SAS and SQL.
• Strong analytical skills and critical thinking skills.

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education assistance.