USAA - Colorado Springs, CO
posted 5 months ago
As a dedicated Fraud Strategy Analyst Mid-Level at USAA, you will play a crucial role in gathering and analyzing internal business requirements through interviews, workflow analyses, and facilitated discussions with users. Your primary responsibility will be to translate these business requirements into detailed functional designs that will guide development, testing, and implementation processes. You will apply various methodologies, prepare detailed specifications, and create related documentation to ensure that the business needs are met effectively. In this position, you will serve as a domain expert, gathering requirements and conducting thorough research and analysis of system details, parameters, or options necessary for implementing business rules, product offerings, or changes to existing systems and applications. You will perform comprehensive feasibility studies, enterprise impact assessments, and cost/benefit analyses to support decision-making processes. Additionally, you will be responsible for completing complex recurring, scheduled, or ad-hoc system changes, developing and administering change control processes, and ensuring compliance with established guidelines and standard processes. Your role will also involve reviewing post-implementation documentation to extract lessons learned and recommending changes based on your findings. You will develop and maintain a deep understanding of the Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, products, and industry practices. Furthermore, you will analyze applicable system updates and make recommendations to align with technology and business direction. As part of your responsibilities, you will develop and implement testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs. You will partner with teams to analyze and resolve system outages or production issues, develop and review operating procedures and documentation, and ensure that processes meet audit guidelines. Your analytical skills will be essential in reporting discrepancies to management and providing recommendations for resolution. You will prioritize business rules initiatives and summarize insights from your analyses to develop effective business rules, ensuring that risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.