USAA - Tampa, FL

posted 4 months ago

Full-time - Entry Level
Remote - Tampa, FL
Credit Intermediation and Related Activities

About the position

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. As a Fraud Strategy & Analytics Analyst I, you will play a crucial role in providing decision support for various business areas across the enterprise. This position involves applying mathematical and statistical techniques, as well as innovative analytical approaches, to draw conclusions and make actionable recommendations that align with business objectives and drive change. The work performed by the Fraud Strategy Analytics Analyst I includes gathering, manipulating, and synthesizing data such as attributes, transactions, and behaviors, along with models and other relevant information. You will be responsible for delivering insights that lead to implementable strategies, ensuring that the recommendations are communicated effectively to colleagues and management. This role requires a strong understanding of the Financial Crimes space and the ability to independently solve complex problems while aligning with strategic business directions. In this position, you will leverage your analytical skills to apply advanced techniques to medium to large-scale business problems, influencing current and future business strategies. You will also be expected to document your methodologies and findings thoroughly, ensuring compliance and facilitating peer reviews. The role offers a flexible work environment, requiring you to be in the office four days a week, with the possibility of remote work for those residing outside the preferred locations.

Responsibilities

  • Provide decision support for business areas across the enterprise.
  • Gather, manipulate, and synthesize data to draw conclusions and make recommendations.
  • Apply advanced analytical techniques to solve medium to large-scale business problems.
  • Translate recommendations into communication materials for peer review and management presentation.
  • Incorporate visualization techniques to support analysis and ease understanding for less technical audiences.
  • Identify and gather relevant data sources to address business problems.
  • Integrate and transform disparate data sources while applying data hygiene techniques.
  • Document assumptions, methodology, validation, and testing for compliance and peer reviews.
  • Deliver analysis findings in a manner that influences management and drives business decisions.
  • Ensure risks associated with business activities are identified, measured, monitored, and controlled.

Requirements

  • Bachelor's degree in a quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or other quantitative discipline; OR 4 years of related experience in statistics, mathematics, or quantitative analytics may be substituted in lieu of degree.
  • 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e., P&C, Bank, Finance).
  • Demonstrates competency in mathematical and statistical techniques used for fact-based decision-making.
  • Intermediate and some advanced knowledge of data analysis tools, data visualization, and developing analysis queries in SQL, SAS, BI tools or other analysis software.

Nice-to-haves

  • US military experience through military service or as a military spouse/domestic partner.
  • 4+ years directly working on a fraud analytics team with responsibility for fraud losses.
  • Knowledge in at least one product area with experience building strategies to prevent fraud.
  • Experienced in multiple coding languages such as SQL, SAS, Python, and versed in visualization tools like Tableau.
  • Strong analytical and critical thinking skills with a basic understanding of statistics.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) and pension plans.
  • Life insurance coverage.
  • Parental benefits and adoption assistance.
  • Paid time off program with paid holidays plus 16 paid volunteer hours.
  • Various wellness programs.
  • Career path planning and continuing education support.
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