Fraud Surveillance Analyst

Fidelity Investments - Westlake, TX

Full-time - Mid Level

Hybrid - Westlake, TX

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Fraud Surveillance Analyst position at Fidelity TalentSource involves monitoring and analyzing data to detect fraudulent activities and unauthorized access to client accounts. This role is critical in protecting both Fidelity and its customers from financial risks associated with fraud. The analyst will work collaboratively with various teams and utilize proprietary fraud detection systems to ensure timely and accurate analysis of fraud alerts across all lines of business.

Responsibilities

• Monitor for evidence and signs of customer fraud and unauthorized account access.
• Analyze data from internal fraud systems and business applications.
• Collaborate with other teams across Fidelity to enhance fraud detection efforts.
• Conduct timely and accurate analysis within Fraud Surveillance detection systems.
• Communicate findings to management and colleagues regarding fraud alerts.
• Conduct and coordinate research requests as needed.

Requirements

• High School diploma or GED with 4 years of relevant work experience.
• Experience in the financial services industry.
• Knowledge of financial transactions and trading markets.
• Strong analytical and decision-making skills.
• Excellent verbal and written communication skills.

Nice-to-haves

• Knowledge of Fidelity systems preferred.

Benefits

• Opportunity to work in a hybrid model.
• Supportive and collaborative work culture.
• Professional development opportunities.