About the position
As a Stylist at Free People, you will play a crucial role in driving sales by providing a genuine and personalized experience to each customer. Your primary responsibility will be to act as a brand representative, embodying the values of Free People while creating an energized and inviting atmosphere on the sales floor. You will engage with customers through meaningful conversations, sharing your product knowledge and styling advice to enhance their shopping experience. Utilizing technology, you will stay informed about in-store events and special offers, ensuring that customers receive an omni-channel experience that meets their needs. In addition to your customer-facing duties, you will contribute to a positive team environment by collaborating with peers and leadership. This includes sharing ideas during daily meetings and participating in store initiatives that align with the brand's focus. You will also be expected to continuously learn about product offerings, current trends, and personal styling techniques to inspire and assist customers effectively. Maintaining Free People's visual and operational standards is essential, as you will be responsible for ensuring that the store remains visually appealing and operationally efficient. This includes supporting the shipment process to familiarize yourself with new and reshipped products, adhering to safety standards, and upholding company policies to support the store's profitability. Your role will require flexibility in working hours, including nights, weekends, and holidays, to meet the store's needs.
Responsibilities
- Act as a brand representative reflective of the company values.
- Drive the store experience on the sales floor through an energized pace.
- Initiate conversation and share advice and product knowledge with customers.
- Utilize technology to stay informed on events and special offers to enhance customer experience.
- Contribute to an inclusive and people-first philosophy by being positive and respectful to others.
- Collaborate with peers and leadership, sharing ideas and participating in daily meetings.
- Participate in learning and sharing product knowledge, current trends, and personal styling priorities.
- Maintain Free People's visual and operational standards while focusing on the customer.
- Support the shipment process to gain awareness of new and reshipped products.
- Adhere to store's safety standards and uphold company policies to support profitability.
Requirements
- Love for the Free People brand.
- Experience in customer service.
- Experience being a team player.
- Ability to work flexible hours, including nights, weekends, and holidays.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- Generous employee discounts
- Retirement savings plan
- Comprehensive perks and benefits
