Freelance Program Manager

Subvrsive - Austin, TX

Full-time - Senior

Austin, TX

About the position

As a Freelance Program Manager at Subvrsive, you will play a crucial role in developing and nurturing client relationships while overseeing multiple projects for an innovative immersive content studio. Your responsibilities will encompass project management, account management, and strategic planning, ensuring the timely and effective delivery of high-value projects. You will collaborate with various teams and stakeholders to drive project success and maintain exceptional client service.

Responsibilities

• Be accountable for, organize, and monitor inter-connected projects on strategic accounts, from inception through completion.
• Lead and evaluate Producers and Project Managers assigned to your projects to coordinate cross-project activities.
• Collaborate with Executive Producer and Client partners to guide Producers on suitable strategies and objectives.
• Utilize past experience and informed judgment to solve complex production and project issues with a collaborative solutions-based approach.
• Support Producers and Project Managers in the resolution of issues, recommending and seeking solutions before there is any impact on timing and/or budget.
• Responsible for accurately developing and maintaining estimates, project plans, detailed scoping documents, change orders, and client financial documents.
• Help create scopes in partnership with Client Partners and support qualified Leads if needed.
• Give proactive and scheduled feedback, both positive and constructive, to team members.
• Have tough conversations, both internally as well as with clients.
• Work with third-party resources, vendors, and/or agency partners for project coordination and delivery.
• Identify any resourcing bottlenecks or issues and develop a recommended resolution.
• Ensure and execute all QA processes at every step of the project lifecycle.
• Work closely with the Client Partner team to keep them aware of project statuses and support them through client-facing interactions if needed.
• Ensure that all resources are aware of hours allocated and monitor hours on a weekly basis.

Requirements

• 5+ years of full-time account/project management experience, managing clients at scale.
• Proficiency with various PM Tools such as Jira, Monday, Harvest, Float, Confluence, GSuite, etc.
• Experience using Hubspot, Salesforce, or similar applications.
• Exceptional interpersonal, organizational, and time management skills.

Nice-to-haves

• Experience with technologies such as AR, VR, MR, 360 video, and interactive web design.
• Agency or production studio experience.

Benefits

• Flexible work hours
• Remote work options
• Opportunity to work with cutting-edge technologies