Freelance Technical Operations Coordinator, StudentU - Big Ten Network

Fox - Chicago, IL

Full-time - Entry Level

Chicago, IL

About the position

The Big Ten Network is seeking a Freelance Technical Operations Coordinator to join the StudentU team in Chicago. This role is pivotal in ensuring the technical success of streaming broadcasts on the B1G+ platform. The coordinator will be responsible for connecting streaming equipment and managing program feeds from 18 Big Ten campuses, ensuring they are routed correctly for broadcast. This position requires providing remote troubleshooting assistance for any technical issues that may arise before or during broadcasts, ensuring that all production policies and procedures are adhered to during broadcasts, and assisting the Technical Operations Manager with various projects aimed at enhancing the StudentU program. In this role, you will work closely with on-campus contacts to ensure that program feeds are received and routed properly for broadcast. You will also provide remote troubleshooting assistance for connectivity and quality control issues, ensuring that all technical elements are configured according to the event schedule. Collaboration with other departments, including streaming and transmissions, is essential, as is participation in weekly meetings to manage technical equipment for StudentU. Additionally, you will assist in the daily assignment of decoders, routers, and elementals, communicating these assignments effectively to other departments. The Freelance Technical Operations Coordinator will need to demonstrate a strong understanding of control room technologies and signal workflows for streamed broadcasts. The ability to manage multiple projects simultaneously and make sound decisions under tight deadlines is crucial. Strong interpersonal and verbal communication skills are necessary to instruct and assist team members remotely. Organizational skills and attention to detail are also key attributes for success in this role.

Responsibilities

• Work with on-campus contacts to ensure program feeds are being received and are properly routed for broadcast on B1G+
• Provide remote troubleshooting assistance for connectivity and quality control issues
• Ensure that elementals are properly configured each day according to the event schedule
• Collaborate with other departments including streaming and transmissions and contribute in weekly meetings relating to the management of technical equipment for StudentU
• Assist in the daily assignment of decoders, routers, and elementals and the communication of these assignments to other departments
• Assist the Technical Operations Manager with projects and various duties

Requirements

• Knowledge of control room technologies and control systems, including intercom, router panels, and monitors
• Capability to manage multiple simultaneous projects and display solid decision-making skills under tight deadlines
• Strong understanding of signal workflows for streamed broadcasts
• Strong interpersonal skills and the ability to work well as a member of a team
• Extremely strong verbal communication skills and the ability to clearly instruct and help parties remotely over intercom or phone
• Ability to operate a computer and Windows operating system
• Ability to quickly diagnose and solve technical issues
• Outstanding organizational skills and attention to detail

Nice-to-haves

• Bachelor's degree
• Understanding of sports broadcast production standards
• Deep love of the schools and teams of the Big Ten Conference