Freight Forwarder Assistant

About the position

As a Freight Forwarder Assistant at DSV, you will play a crucial role in supporting the freight forwarding team by handling various administrative and operational tasks. This position is designed for individuals who thrive in a fast-paced environment and possess strong organizational skills. Your primary responsibilities will include assisting with the preparation and processing of essential shipping documents such as bills of lading, commercial invoices, and packing lists. You will also be responsible for entering shipment data into our computer systems, ensuring that all records are accurate and up-to-date. In addition to documentation and data entry, you will communicate with customers, carriers, and third-party service providers to coordinate and track shipments effectively. Providing administrative support to the freight forwarding team is a key aspect of this role, which includes answering phones, responding to emails, and maintaining organized filing systems. You will also assist with billing and invoicing processes, ensuring compliance with all relevant regulations, including customs regulations and trade laws. This position requires a proactive approach and the ability to work well under pressure, as you will be managing multiple tasks simultaneously. Your attention to detail and accuracy will be essential in maintaining the high standards expected at DSV. If you are looking for an opportunity to grow within the logistics industry and contribute to a global leader in transport and logistics, this role is an excellent fit for you.

Responsibilities

• Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists
• Enter shipment data into computer systems and ensure accurate record-keeping
• Communicate with customers, carriers, and other third-party service providers to coordinate and track shipments
• Provide administrative support to the freight forwarding team, including answering phones, responding to emails, and filing documents
• Assist with billing and invoicing processes
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws

Requirements

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in air exports is highly desirable
• Ability to perform basic mathematical calculations, such as calculating costs and rates
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment
• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations
• Fluency in English is required
• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

Nice-to-haves

• Knowledge of additional languages is a plus

Benefits

• Competitive hourly wage ranging from $20.75 to $27.75 based on experience and skills
• Opportunities for career growth and development within a global company
• Dynamic and inclusive workplace culture
• Commitment to sustainability and ethical business practices