Freight Forwarder Assistant

About the position

The Freight Forwarder Assistant plays a crucial role in supporting the freight forwarding team by handling documentation, data entry, customer service, and various administrative tasks. This position is essential for ensuring the smooth operation of shipping processes and requires strong organizational skills and the ability to thrive in a fast-paced environment.

Responsibilities

• Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists
• Enter shipment data into computer systems and ensure accurate record-keeping
• Communicate with customers, carriers, and other third-party service providers to coordinate and track shipments
• Provide administrative support to the freight forwarding team, including answering phones, responding to emails, and filing documents
• Assist with billing and invoicing processes
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws

Requirements

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in air exports is highly desirable
• Fluency in English is required
• Proficiency in Microsoft Office Suite
• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations

Nice-to-haves

• Knowledge of additional languages is a plus
• Experience with logistics software and systems is preferred

Benefits

• Competitive hourly pay ranging from $20.50 to $27.50 based on experience and skills
• Dynamic workplace fostering inclusivity and diversity
• Opportunities for career advancement and professional development