Freight Operations Coordinator General Administrative

Builders FirstSource - Atlanta, GA

Full-time

Atlanta, GA

Wood Product Manufacturing

About the position

The Freight Operations Coordinator plays a crucial role in analyzing existing freight rates, tariff regulations, and any proposed or government-approved changes in rates. This position is essential for revising the company's rate schedules and recommending changes in methods or modes of shipping materials to minimize transportation costs. Under general supervision, the coordinator will engage in a variety of tasks that require a keen understanding of shipping logistics and regulatory compliance. The coordinator will analyze proposals and applications for changes in rates, rules, or regulations received from shippers. This involves reviewing regulations and decisions made by regulatory agencies regarding applications filed by other carriers. The goal is to determine the necessary changes in the company's rate charts to ensure compliance and efficiency. Additionally, the coordinator will assist marketing and purchasing efforts to meet customer delivery needs, which includes routing inventory, selecting carriers, managing transportation costs, and handling rush deliveries and loss/damage claims. Maintaining accurate freight documentation is another critical responsibility. The coordinator will keep records in paper logs or a computer database application to track, analyze, and report on costs and preferred providers. This recordkeeping is essential for providing the reporting data required by regulatory agencies. The coordinator will also ensure that proper rates and classifications are applied and will take corrective action when necessary. Regular communication with shippers to discuss revised rates, rules, and regulations is also part of the role. The coordinator will prepare revised rate schedules for various departments and must plan and pace their work efficiently to meet productivity goals.

Responsibilities

• Analyzes proposals and applications for changes in rates, rules, or regulations received from shippers.
• Reviews regulations and regulatory agencies' decisions on applications filed by other carriers governing established rates and newly approved rate changes.
• Assists marketing/purchasing efforts in meeting delivery needs of customers including routing of inventory, carrier selections, transportation costs, rush deliveries, loss/damage claims, and equipment acquisition.
• Maintains freight documentation in paper logs or computer data base application to track, analyze and report on costs and preferred providers.
• Assures proper rates/classifications and takes corrective action where appropriate.
• Confers with shippers to discuss revised rates, rules, and regulations.
• Prepares revised rate schedules for departments.
• Plans and paces own work efficiency to meet daily, weekly, project, or team related productivity goals.

Requirements

• High school diploma or General Education Degree (GED).
• Four (4) years of goods shipping and transportation experience, or an equivalent combination of education and experience.
• Knowledge of rates, rules and regulations relating to shipping.
• Strong attention to detail.
• Knowledge of math sufficient to calculate shipping rates and analyze rate alternatives.
• Knowledge of company products to recommend appropriate shipping alternatives.
• Knowledge of DOT or other requirements regulating work activities.
• Customer service orientation.
• Proficiency in Microsoft Office Suite.