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Big Lots
posted 2 months ago
About the position
The Freight Processing Lead is responsible for leading the freight team in a retail environment, focusing on the preparation and execution of merchandising tasks, truck unloading, stocking, and maintaining backroom organization. This role involves working closely with the freight team while ensuring accountability for productivity metrics and presentation standards. The Freight Processing Lead also serves as Manager on Duty when needed, overseeing store associates and ensuring high levels of customer service and operational efficiency.
Responsibilities
- Plans and leads preparation for new merchandise on the sales floor, truck unload, freight flow, display assembly, ticketing, and stocking tasks for the freight team.
- Provides clear work direction, training, and coaching to freight team members regarding freight flow process and furniture assembly.
- Analyzes and evaluates staffing and scheduling needs for all freight flow processes based on projected carton counts and payroll allocation on a weekly basis.
- Tracks, calculates, and reports freight productivity metrics within the store on a weekly basis.
- Provides feedback to store leadership regarding the team's performance and ability to meet freight metrics.
- Responsible for stockroom organization and cleanliness, including back stock control.
- Prepares for upcoming merchandising efforts and reconciles all inventory transactions, in conjunction with store merchandising leadership.
- Serves in the Manager on Duty role as needed including opening and closing the store.
Requirements
- High School Diploma, GED, or equivalent work experience required.
- Minimum two years retail management experience preferred.
- Strong decision-making, problem resolution, and interpersonal skills required.
- Ability to lift, carry, push, and pull a minimum of 50 pounds required.
- Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.
- Basic English literacy, math, and PC skills required.
Benefits
- 20% discount on almost everything in store, including food.
- 30% discount on Indoor and Outdoor furniture.
- Same day pay option for hourly associates.
- Discounts on Apple products, Verizon, AT&T services, and more.
