Safeway - Goodyear, AZ

posted 20 days ago

Part-time - Entry Level
Goodyear, AZ
Food and Beverage Retailers

About the position

The Fresh Cut Supervisor is responsible for managing the Fresh Cut operation in accordance with company standards. This role involves supervising department employees, ensuring product quality and safety, and providing excellent customer service. The supervisor will also handle customer relations, oversee employee performance, and maintain inventory control.

Responsibilities

  • Champions Company and Division customer service programs to meet or exceed Division customer service goals.
  • Handles customer relations in a positive manner, including effective resolution of customer complaints.
  • Promotes philosophy of personalized service in the Fresh Cut Department.
  • Supervises, motivates, and trains personnel.
  • Monitors employee performance and recommends personnel actions such as hiring, firing, layoff and disciplinary action.
  • Schedules Fresh Cut Department personnel assigned.
  • Prepares fresh fruits and vegetables and salads for the Fresh Cut Department.
  • Stocks, dates and rotates Fresh Cut Department products to ensure quality, freshness, selection and adequate quantity to meet customer demand.
  • Controls shrink and cost.
  • Prevents the sale of out of code and product that does not meet standards.
  • Receives, checks and controls inventory to ensure adequate quantity, quality and freshness.
  • Creates effective promotional and seasonal displays.
  • Complies with all food and workplace safety rules and regulations.
  • Ensures proper signing and pricing.
  • Assists customers by making product suggestions and engages in suggestive selling.
  • Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area.
  • Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.

Requirements

  • Requires working knowledge of all duties related to the Fresh Cut Department.
  • Requires good communication skills and the ability to maintain composure in dealing with customers and co-workers.
  • Requires knowledge of workplace practices.
  • Requires a good understanding of overall company practices and Fresh Cut Department policies and procedures.
  • Requires the ability to judge and react to business activity.
  • Must have knowledge of product variety, standards, perishability, food safety, food handling and sanitation procedures and department policies and procedures.
  • Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 50 lbs.
  • Bends, stoops and reaches frequently.
  • Pushes and pulls fully loaded hand trucks, six-wheel carts and pallet jacks.
  • Performs repetitious arm movement to prepare, package and display products.
  • Manual dexterity and good eye-hand coordination are necessary.
  • Mental alertness is necessary to ensure safe and accurate completion of work activities.
  • Requires knowledge of basic mathematics and weights and measures.
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