Fresh Foods & Operations Coordinator

Unclassified - De Pere, WI

Full-time - Entry Level

De Pere, WI

About the position

The Fresh Foods and Operations Coordinator at Hometown Grocers, Inc. plays a crucial role in supporting the Senior Vice President (SVP) with various administrative tasks and operational coordination. This position is designed for individuals who are organized, detail-oriented, and possess strong communication skills. The coordinator will be responsible for managing schedules, coordinating communications, and liaising with vendors to ensure smooth operations within the organization. In this role, the coordinator will assist in maintaining the SVP's schedule, which includes appointments, reminders, store visits, and department meetings. They will prioritize emails and respond to inquiries as necessary, ensuring that all communications are handled efficiently. The coordinator will also prepare materials for department meetings, attend these meetings to record notes, and generate reports based on research and data gathering. Additionally, they will manage travel arrangements and prepare expense reports, providing comprehensive administrative support to the Pricing team as well. The position requires the coordinator to participate in office coverage, which includes answering incoming calls, greeting visitors, and providing information to guests and vendors. They will also coordinate Department Manager meetings, handling logistics, agendas, and related travel arrangements. A key aspect of this role is ensuring a seamless onboarding experience for new associates, confirming their scheduling, equipment, and access. Regular attendance and timely communication regarding absences are essential to maintain operational efficiency. Overall, the Fresh Foods and Operations Coordinator is integral to the daily operations of Hometown Grocers, ensuring that all administrative functions are executed smoothly and effectively, thereby supporting the overall mission of the organization.

Responsibilities

• Provide direct administrative support to the SVP of Hometown Grocers.
• Assist with maintaining the schedule for appointments, reminders, store visits, department meetings, and travel.
• Prioritize emails and respond when necessary.
• Create communication pieces for events, reminders, or standard procedures.
• Prepare materials for department meetings; attend meetings and record notes.
• Research and gather data as necessary; generate and prepare reports.
• Prepare and compile expense reports and manage travel arrangements.
• Provide administrative support and data entry for the Pricing team.
• Participate in support office coverage, answering incoming calls, mailing support, checking in and greeting visitors and vendors.
• Provide information by answering guest and vendor questions and requests.
• Assist with coordinating Department Manager meetings, scheduling, logistics, set-up, agendas, and related travel arrangements, meals, and communications.
• Provide special project and event coordination support to Department Directors and Support teammates as applicable.
• Ensure a seamless onboarding experience for operation support office associates and operations store leadership associates, including confirming scheduling, equipment, and access.
• Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Requirements

• Administrative or retail/store experience of 1-3 years is preferred.
• Ability to deal tactfully and effectively with all associates, guests, and vendors.
• Good oral and written communication skills.
• Excellent organization skills.
• Critical thinking skills to identify potential issues using logic and reasoning.
• Knowledge of basic computer programs (Microsoft Word, Excel, etc.).
• Time management skills to manage one's own time effectively and meet required deadlines.