Crossmark - Evans, CO
posted 2 months ago
The Fresh Merchandise Operations Specialist - Bakery is a pivotal role within our retail operations, focusing on enhancing the success of fresh food categories, particularly in bakery products. This position requires a dedicated individual who is passionate about driving sales and profits while maintaining the highest standards of quality and member satisfaction. The specialist will work closely with major retailers, ensuring that fresh food operations are executed flawlessly and that team members are well-trained in food safety, quality assurance, and merchandising excellence. In this role, you will implement comprehensive training programs tailored for retail club teams, emphasizing the importance of fresh food operations. You will evaluate and monitor the performance of these teams, providing constructive coaching and feedback to foster continuous improvement. Embracing technology is crucial; you will utilize digital tools and platforms to optimize operational efficiency, with proficiency in Microsoft Office suite, Microsoft Teams, and data analysis tools being essential for success. Staying ahead of industry trends and innovations is vital, as you will continually hone your skills to remain competitive in the ever-evolving retail landscape. Compliance with company standards and regulatory requirements is non-negotiable, and you will ensure that all fresh food operations adhere to food safety certification and sanitation practices. Your exceptional influencing skills will be key in fostering alignment with existing and new standards and policies, promoting agility and adaptability among club teams. You will also be responsible for identifying opportunities for process improvement within fresh food operations, collaborating closely with club teams and management to implement strategic changes that enhance efficiency and profitability. Maintaining open lines of communication with club managers and stakeholders is essential, as you will provide regular updates on training initiatives, performance metrics, and other operational matters. Documentation is another critical aspect of this role; you will maintain meticulous records of all training activities, ensuring accuracy and completeness. Flexibility and readiness to travel to various retail locations within the market are required, as you will deliver training sessions and provide on-site support to club teams. Collaboration with fellow trainers and club personnel will be necessary to uphold consistency in training methodologies and operational standards across the markets. Ultimately, you will champion the delivery of fresh food operations that consistently meet or exceed member expectations for quality, freshness, and overall satisfaction, leading by example and nurturing a positive and inclusive team culture among club teams.