Acosta Group - San Antonio, TX
posted 4 months ago
The Fresh Merchandise Operations Specialist plays a crucial role in driving success within the retail space, particularly focusing on fresh food categories. This position requires a dedicated individual who will collaborate closely with major retailers to ensure maximum sales and profits while maintaining high standards of quality and member satisfaction. The specialist will be responsible for implementing comprehensive training programs for retail club teams, emphasizing food safety, quality assurance, and merchandising excellence. This role is pivotal in evaluating and monitoring the performance of club teams, providing constructive coaching and feedback to foster continuous improvement. In addition to training and performance management, the Fresh Merchandise Operations Specialist will embrace technology to optimize operational efficiency. Proficiency in digital tools, including the Microsoft Office suite and data analysis tools, is essential for success in this role. The specialist will also need to stay ahead of industry trends and innovations within the fresh categories, continually honing their skills to remain competitive in the evolving retail landscape. Compliance with company standards and regulatory requirements governing food safety certification and sanitation practices is a critical aspect of this position. The role requires exceptional influencing skills to align club teams with existing and new standards and policies, promoting agility and adaptability. The specialist will identify opportunities for process improvement in fresh food operations, collaborating with club teams and management to implement strategic changes that enhance efficiency and profitability. Effective communication with club managers and stakeholders is vital, as the specialist will provide regular updates on training initiatives, performance metrics, and operational matters. Documentation is another key responsibility, as the specialist must maintain meticulous records of all training activities, ensuring accuracy and completeness. Flexibility and readiness to travel to various retail locations within the market to deliver training sessions and provide on-site support are also essential. The specialist will work synergistically with fellow trainers and club personnel to uphold consistency in training methodologies and operational standards across markets, all while championing the delivery of fresh food operations that meet or exceed member expectations for quality and freshness.