Front Counter Crew Member

Dairy Queen - Kearney, MO

Full-time - Entry Level

Kearney, MO

501-1,000 employees

Food Services and Drinking Places

About the position

The Front Counter Crew Member at Dairy Queen is responsible for delivering exceptional customer service while representing the Dairy Queen brand. This role involves engaging with customers, assisting them with menu navigation, and ensuring a positive dining experience. The position requires a passion for service and the ability to work in a fast-paced environment.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• Exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene and promptness
• Have fun and maintain a positive attitude at all times!