Front Desk Admin

About the position

The Front Desk Receptionist position at Stonebridge Behavioral Health involves managing front desk operations, providing administrative support, and ensuring a positive experience for clients and providers. This role is essential for maintaining the flow of the office and supporting the mental health needs of children, adolescents, and parents, particularly those involved with the Foster Care System.

Responsibilities

• Greeting and assisting visitors or clients.
• Answering and directing phone calls.
• Managing appointments and schedules.
• Handling mail, emails, and faxes.
• Maintaining office cleanliness and organization.
• Assisting with administrative tasks such as filing, data entry, and record-keeping.
• Providing basic information to callers or visitors.
• Coordinating with other staff members for smooth office operations.
• Following company protocols and procedures.
• Providing excellent customer service and creating a positive first impression for visitors.

Requirements

• High school diploma or equivalent.
• Previous experience in a healthcare or administrative role preferred.
• Strong communication, organizational, and multitasking skills.
• Knowledge of HIPAA regulations and confidentiality protocols.