Front Desk Agent - Housing May Be Available

$41,600 - $45,843/Yr

Vail Resorts - Kirkwood, CA

Full-time - Entry Level

Kirkwood, CA

Amusement, Gambling, and Recreation Industries

About the position

The Front Desk Agent serves as the first point of contact for guests at the hotel, responsible for creating a welcoming atmosphere and ensuring a memorable stay. This entry-level position offers opportunities for growth within the hospitality industry, making it an ideal starting point for those new to the field.

Responsibilities

• Work face to face with customers
• Check guests in and out
• Answer phones
• Handle all customer needs
• Always maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Requirements

• Must be able to communicate fluently in English
• Friendly, strong people skills
• Somewhat strong computer skills

Benefits

• Ski/Mountain Perks: Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program