Front Desk Agent / Night Auditor

$22,859 - $22,880/Yr

Microtel Inn By Wyndham - Georgetown, KY

Part-time - Entry Level

Georgetown, KY

About the position

The Front Desk Agent / Night Auditor at Microtel Inn by Wyndham is a part-time role focused on providing exceptional customer service to hotel guests during their stay. The position involves various front office duties, including managing reservations, check-ins, and check-outs, while ensuring guest satisfaction and resolving any complaints that may arise.

Responsibilities

• Cash drawer balancing
• Managing reservations
• Performing check-ins and check-outs
• Handling service requests
• Resolving guest complaints
• Performing other front office duties as assigned by management
• Providing exceptional service to all hotel guests during their stay

Requirements

• Previous hotel experience preferred but not required
• Reliability is crucial for this role
• Customer service skills
• Basic hospitality knowledge

Nice-to-haves

• Experience in guest services
• Entry-level candidates with under 1 year of experience are welcome

Benefits

• Employee discount