Front Desk Agent

$27,040 - $41,600/Yr

Horizon Extended Stay Hotel - Conyers, GA

Part-time - Entry Level

Onsite - Conyers, GA

Accommodation

About the position

The Front Desk Agent at Horizon Extended Stay Hotel is responsible for managing front desk operations, ensuring excellent customer service, and contributing to the hotel's revenue and occupancy goals. This part-time position requires reliable individuals who can handle guest check-ins and check-outs, respond to guest needs, and maintain accurate records of room occupancy.

Responsibilities

• Contribute to the hotel's revenue & occupancy goals by effectively selling rooms
• Checking guests in and out of rooms
• Respond to guest needs, requests, and complaints
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments
• Perform some light laundry duties

Requirements

• High School Diploma or GED required
• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Nice-to-haves

• Hotel experience: 1 year (Preferred)

Benefits

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible schedule
• Paid time off