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Front Desk Agent
$37,440 - $41,600/Yr
Oms Associates - Southwest Ranches, FL
posted 2 months ago
Full-time - Entry Level
Southwest Ranches, FL
Ambulatory Health Care Services
About the position
We are seeking a Front Desk Agent who is enthusiastic and organized, with excellent communication skills. This role involves greeting patients, managing appointments, and providing exceptional customer service in a fast-paced environment. The ideal candidate will be looking for a long-term career and growth within the company.
Responsibilities
- Greet and welcome patients in a friendly and professional manner
- Check-in and check-out patients efficiently and accurately
- Answer phone calls and respond to patients inquiries
- Provide information about procedures
- Handle patients feedback and resolve issues promptly and effectively
- Process payments and maintain accurate records
- Ensure front desk and waiting area clean and ready for patients
- Maintain a neat and organized front desk area
Requirements
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Multilingual skills are a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills and ability to remain calm under pressure
- Proficient in using computer systems and software applications
Nice-to-haves
- Experience in retail sales
- Knowledge of Spanish
Benefits
- 401(k)
- Health insurance
