This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Front Desk Agent
$33,280 - $33,280/Yr
Hilton - Audubon, PA
posted about 2 months ago
Part-time - Entry Level
Audubon, PA
Accommodation
About the position
The Front Desk Agent at Homewood Suites by Hilton serves as the primary point of contact for guests, responsible for greeting, registering, and assisting them during their stay. This role emphasizes customer service, attention to detail, and effective communication, ensuring a welcoming and efficient experience for all guests.
Responsibilities
- Greet and register guests, issue room keys, and answer inquiries.
- Monitor cleanliness of the lobby and guest areas.
- Maintain accurate front desk records and complete required reports.
- Sign purchase requisitions and invoices for operational expenditures.
- Answer and transfer calls promptly and politely.
Requirements
- High school diploma or GED; Bachelor's degree preferred.
- 1 year of customer service experience required.
- 1 year of front desk experience required.
- 1 year of hotel experience required.
- Strong organizational and analytical skills.
Nice-to-haves
- Working knowledge of Microsoft Office and reservation management systems.
Benefits
- Employee discount
- Referral program
