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Front Desk Agent
$28,080 - $29,120/Yr
La Quinta Inn & Suites - Rockwall, TX
posted about 2 months ago
Full-time - Entry Level
Rockwall, TX
Accommodation
About the position
The Front Desk Agent at La Quinta Inn & Suites is responsible for managing front desk operations, including checking guests in and out, handling phone inquiries, and utilizing the hotel's reservation systems. This role requires a commitment to customer service and adherence to company standards, particularly during night audit shifts.
Responsibilities
- Conduct all front desk duties including checking guests in and out.
- Answer phone calls and respond to guest inquiries.
- Utilize the hotel's front desk reservation and computer systems.
- Perform night audit shifts as required.
- Provide excellent customer service to guests.
Requirements
- Bilingual or multilingual skills preferred.
- Experience in hospitality or customer service.
- Strong phone etiquette and communication skills.
- Ability to handle cash and perform cash handling duties.
- Entry-level position suitable for individuals with minimal experience.
Benefits
- Competitive hourly wage of $13.50 - $14.00 per hour.
- Flexible scheduling with a mix of shifts.
