Front Desk and Night Auditor

$20,800 - $27,040/Yr

Rodeway Inn & Suites on Market St. - Wilmington, NC

Part-time,Full-time - Entry Level

Wilmington, NC

About the position

The Front Desk and Night Auditor position at Rodeway Inn & Suites serves as the primary point of contact for guests, responsible for managing the check-in and check-out processes, accommodating guest requests, and promoting hotel services. This role is essential in ensuring a positive guest experience and maintaining the front desk area in a clean and organized manner.

Responsibilities

• Register & process guests and their assigned rooms
• Accommodate guest requests
• Communicate with hotel staff on the status of guest rooms
• Upsell guest rooms and promote hotel services
• Handle cash payments
• Maintain a clean and neat front desk area

Requirements

• High school diploma or GED
• Successful history as a front desk agent or related hospitality experience
• Solid references
• Flexible work schedule
• Task-driven individual