Front Desk And Travel Administrator

$60,000 - $70,000/Yr

Palladium Group

Full-time

1,001-5,000 employees

Publishing Industries

About the position

The Front Desk and Travel Administrator at Palladium plays a crucial role in supporting the Manager of Facilities and Office Services by managing day-to-day operations of the U.S. offices, including travel and event coordination. This position requires a physical presence in the office to provide on-site support and greet guests, ensuring a welcoming environment.

Responsibilities

• Answer phones, open the door for visitors, and greet clients in a personalized, friendly manner.
• Support the Partnership travel services and maintain a relationship with the corporate travel provider.
• Manage conference room meeting schedules and support workspace allocations.
• Maintain office cleanliness and organization in collaboration with the Facilities and Office Services team.
• Provide facilities orientation to onboarding staff, covering office protocols and providing a tour of the office.
• Make appointments for repairs or maintenance work and follow up on any deficiencies.
• Assist teams with shipping and use of FedEx, DHL, and other accounts, ensuring accurate billing codes are followed.
• Perform office tasks including maintaining records, ordering supplies, and submitting expense reports.
• Ensure office and meeting room supplies are well stocked and consistently available each day.
• Work with Washington DC office services vendors to ensure quality and value of work.
• Execute, review, and submit all office services and IT accounts and invoices, ensuring timely processing with appropriate documentation.
• Anticipate supervisor's and leadership's needs and provide real-time support for unexpected issues.
• Assist with other tasks as assigned.

Requirements

• Previous experience working at the front desk is required.
• Experience in an office management capacity is required.
• Excellent team player with strong interpersonal skills.
• Demonstrated experience in dealing with vendors and maintaining relationships with suppliers.
• Creative problem-solving skills and a desire to create a positive working environment.
• Ability to adapt quickly to changes in strategy and priorities in a fast-paced environment.
• Outstanding communication skills and proficiency in Microsoft Office.

Nice-to-haves

• Previous experience working in travel administration.

Benefits

• Full-time equivalent annual base salary ranging from $60,000 - $70,000, with potential for additional variable incentive compensation.