Front Desk Assistant

About the position

The Front Desk Assistant at Gsg Law Limited plays a crucial role in ensuring a welcoming and efficient office environment. This position involves greeting clients and visitors, managing communications, and providing administrative support to enhance overall office operations. The ideal candidate will possess strong interpersonal skills and the ability to multitask effectively in a fast-paced setting.

Responsibilities

• Greet clients and visitors warmly and provide assistance as needed
• Answer and direct phone calls, taking messages when necessary
• Manage incoming and outgoing mail and packages
• Maintain the front desk area, ensuring it is clean and organised
• Schedule appointments and meetings for staff as required
• Provide administrative support, including data entry, filing, and document preparation
• Assist with basic inquiries and provide information about the company and its services
• Coordinate with other departments to ensure smooth communication and operations
• Handle client requests and concerns with professionalism and efficiency
• Support special projects and other administrative tasks as assigned

Requirements

• High school diploma or equivalent; associate's or bachelor's degree preferred
• Previous experience in a front desk or customer service role is advantageous
• Excellent verbal and written communication skills
• Strong organisational skills and attention to detail
• Proficiency in Microsoft Office Suite and basic office equipment
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and a strong commitment to providing exceptional customer service
• Ability to multitask and manage time effectively in a fast-paced environment