Front Desk Associate

About the position

The Front Desk Associate at Bünda Gym Midtown Sacramento is a part-time role focused on providing exceptional customer service and support to clients in a fitness environment. This position requires a positive attitude, strong organizational skills, and the ability to work collaboratively with staff and clients. The associate will be responsible for managing client check-ins, handling membership inquiries, and maintaining a clean and welcoming atmosphere in the gym.

Responsibilities

• Provide high-level customer service and hospitality to clients
• Greet, assist, and check in clients
• Handle studio membership database and register new clients
• Receive membership payments and maintain client base
• Maintain knowledge of Bünda's memberships and class packages
• Guide clients regarding studio promotions and membership discounts
• Assist with the training of new hires for the front desk staff team
• Ensure a clean and welcoming atmosphere by assisting in studio cleaning and upkeep
• Assist the Studio Manager in daily studio tasks and projects as assigned

Requirements

• Outstanding customer service and problem-solving skills
• Ability to prioritize and multi-task in a fast-paced environment
• Excellent communication skills
• Ability to work with a wide range of personalities
• Cooperative manner with an optimistic attitude
• Enthusiasm for the studio and the job
• Patient and courteous listener
• Superior organizational skills
• Attention to detail and care for the studio's appearance
• Exceptional cleaning skills

Benefits

• Employee discount