Front Desk Associate

HiltonAshland, OH
439d

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About The Position

The Front Desk Associate at Hampton Inn Ashland is responsible for providing exceptional customer service to guests, ensuring a warm welcome and a positive first impression. This role involves managing guest check-ins and check-outs, processing payments, and addressing guest inquiries and complaints. The associate will also promote hotel services and amenities, maintain a clean lobby area, and assist with various guest requests, contributing to an overall pleasant stay for visitors.

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