Front Desk Attendant

Marriott International - Kansas City, MO

Full-time - Entry Level

Kansas City, MO

Accommodation

About the position

The Front Desk Attendant at TownePlace Suites by Marriott is an entry-level position ideal for individuals looking to start a career in hospitality. This role involves greeting and checking in guests, handling requests, and managing reservations, all while ensuring a welcoming and efficient front desk operation.

Responsibilities

• Greeting & checking in guests
• Handling guest requests
• Answering internal/external calls
• Taking reservations over the phone
• Running shift reports & balancing cash drawers
• Properly executing daily closing reports
• Assisting other departments with guest needs including communicating issues to department supervisor

Requirements

• High School Diploma or GED
• Experience with Lightspeed, Fosse, and MICROS systems preferred
• Liquor License - KCMO, or ability to obtain one within 30 days of hire
• Must be willing to complete drug screen and background check in accordance with federal and state laws

Nice-to-haves

• Outgoing personality
• Ability to multitask
• Patience
• Willingness to listen and respond to guest needs
• Attention to detail

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance