Front Desk Attendant
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About The Position
Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 15 facility locations, most recently adding the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club. SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. The Front Desk Attendant is responsible for overseeing the front desk operations and assisting members and prospects both on the phone and in person. The attendant will greet members and ensure that they receive a 5 Star member experience while at the club. This role requires establishing and maintaining excellent rapport with all members and guests, ensuring that all interactions reflect the high standards of service that SPORTIME is known for. The attendant will also be responsible for various administrative tasks, including managing the scheduling system, handling telephone messages, and ensuring that closing procedures are followed each night. The position requires a strong focus on customer service, attention to detail, and the ability to work under pressure while multitasking effectively.
