Front Desk-Box Office Clerk

Four Queens Hotel Casino - Las Vegas, NV

Full-time

Las Vegas, NV

Accommodation

About the position

The Front Desk-Box Office Clerk is responsible for selling show and concert tickets, providing guests with information about current and future shows, and ensuring excellent customer service. This role requires strong communication skills, cash handling experience, and the ability to multitask in a fast-paced environment.

Responsibilities

• Sell show and concert tickets.
• Provide guests with general information about current and future shows.
• Complete daily administrative paperwork required for the position.
• Maintain accurate financial accounting and run credit card charges.
• Handle cash transactions and operate a cash register proficiently.
• Devote efforts to ensuring customer satisfaction.
• Attend company meetings as required.
• Establish personal performance goals consistent with company standards.
• Review and analyze actions to improve time utilization and planning.
• Understand and follow federal, state, and local business requirements.

Requirements

• High school diploma or GED equivalent.
• Ability to read and comprehend instructions and information.
• Excellent communication skills.
• Professional personal appearance.
• Ability to meet company's production and quality standards.
• Experience in cash handling and credit card transactions.

Nice-to-haves

• Experience in customer service roles.
• Ability to multitask and stay organized under pressure.

Benefits

• Flexible scheduling for shifts including evenings and weekends.