Surgery Partners - Houston, TX
posted 8 days ago
Full-time - Entry Level
Houston, TX
Hospitals
About the position
This person is responsible for delivering outstanding customer service to our patients, registering patients quickly and efficiently, preparing charts for the next day of business and collecting co-pays. The front desk is responsible for answering phones, updating insurance information and relaying important information to the business office. The ideal candidate will demonstrate accountability, professionalism, flexible, works under stress, sets priorities, responds timely to issues, seeks guidance when needed and is receptive to change experience.
Responsibilities
- Greeting patients
- Performing check-in procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
- Participates in group meetings and/or various committees
- Notify all scheduled patients of their financial responsibility prior to their date of service
- Cross train to assist with overflow responsibilities.
Requirements
- Demonstrate accountability
- Professionalism
- Ability to work under stress
- Ability to set priorities
- Timely response to issues
- Seeks guidance when needed
- Receptive to change
Benefits
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
