Front Desk Clerk 2nd Shift

About the position

The Front Desk Clerk position at RedRoof Inn & Suites involves providing excellent guest service during the 2nd shift. The role requires flexibility in scheduling and the ability to handle guest inquiries and issues effectively. The clerk will be responsible for ensuring a positive experience for guests and managing front desk operations during evening hours.

Responsibilities

• Provide excellent guest service and support during the 2nd shift.
• Handle guest inquiries and resolve conflicts effectively.
• Collect accurate information from guests.
• Maintain strong communication with guests and team members.
• Work weekends and holidays as required.

Requirements

• Previous guest service experience is required.
• Excellent guest relations and communication skills.
• Strong customer service skills.
• Proficient typing and computer skills.
• Ability to communicate effectively in written and verbal forms.

Nice-to-haves

• Bilingual skills are preferred.

Benefits

• Flexible scheduling options for part-time and full-time roles.
• Competitive pay ranging from $11 to $13 per hour.