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Front Desk Clerk/Receptionist

$18,720 - $20,800/Yr

Motel 6 - Weslaco, TX

posted 2 months ago

Full-time - Entry Level
Weslaco, TX
Accommodation

About the position

The Front Desk Clerk/Receptionist is responsible for managing the front desk operations, providing excellent customer service, and ensuring a welcoming environment for guests. This role involves greeting visitors, handling inquiries, and performing clerical duties to support the overall functioning of the reception area.

Responsibilities

  • Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Make and confirm reservations
  • Maintain a good attendance record
  • Wear the required uniform
  • Maintain a neat, clean, and well-groomed appearance

Requirements

  • High school diploma or GED (preferred)
  • 1 year of front desk experience (preferred)
  • 1 year of hospitality experience (preferred)
  • Strong communication and people skills
  • Problem-solving skills
  • Customer service orientation
  • Bilingual in Spanish and English (preferred)

Nice-to-haves

  • Outgoing and friendly personality
  • Dependable and reliable
  • Enjoys interacting with people
  • Adaptable and flexible

Benefits

  • None
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