Front Desk Coordinator - Lakewood, CA

$31,200 - $37,440/Yr

The Joint Chiropractic - Lakewood, CA

Full-time - Entry Level

Lakewood, CA

Ambulatory Health Care Services

About the position

The Wellness Coordinator at The Joint Chiropractic plays a crucial role in providing exceptional service to patients while driving membership sales. This position is ideal for individuals who are passionate about health and wellness, possess strong sales skills, and are eager to grow within a supportive and dynamic environment. The role involves engaging with patients, managing clinic operations, and contributing to the overall success of the clinic through effective communication and teamwork.

Responsibilities

• Providing excellent services to members and patients.
• Gaining memberships to meet sales goals.
• Greeting members and patients upon arrival.
• Checking members and patients in to see the Chiropractor.
• Answering phone calls and re-engaging inactive members.
• Staying updated on membership options, packages, and promotions.
• Recognizing and supporting team goals and maintaining positive relationships with team members.
• Maintaining the cleanliness of the clinic and organization of workspace.
• Confidently presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
• Willingness to learn and grow, accepting constructive criticism positively.

Requirements

• High school diploma or equivalent (GED).
• At least one year of previous sales experience.
• Strong phone and computer skills.
• Ability to prioritize and perform multiple tasks.
• Strong customer service orientation and effective communication skills.

Nice-to-haves

• Office management or marketing experience.

Benefits

• Competitive pay range of $15 - $18 depending on experience.
• Opportunities for career advancement within the company.