Front Desk Coordinator/Receptionist

$33,280 - $33,280/Yr

Finley's Barbershop - Lakeway, TX

Part-time,Full-time - Entry Level

Lakeway, TX

Personal and Laundry Services

About the position

The Front Desk Coordinator/Receptionist at Finley's Barbershop serves as the first point of contact for customers, responsible for greeting clients, managing appointments, and ensuring a welcoming environment. This role is crucial in maintaining the shop's reputation through excellent customer service and organizational skills, while also assisting barbers with various tasks to keep the shop running smoothly.

Responsibilities

• Greet all clientele with friendliness and professionalism.
• Check clients in for their appointments and offer complimentary beverages.
• Handle various payment types during the check-out process.
• Answer and assist all phone calls regarding services.
• Create, alter, and cancel appointments as needed.
• Assist floor staff with tasks such as sweeping, dusting, and laundry.
• Maintain cleanliness and organization of the shop for clients.
• Engage professionally with both team members and clients.
• Utilize booking system software effectively, with training provided.

Requirements

• At least one year of clerical experience (Receptionist, assistant, office work, etc.) required.
• Experience in a salon/barber shop setting is highly recommended.
• Excellent customer service and communication skills.
• Basic knowledge of retail products sold at Finley's Barber Shop (training provided).
• Computer skills and proper phone etiquette are essential.
• Punctual, motivated, and able to maintain a flexible schedule.

Nice-to-haves

• Prior knowledge of booking system software is preferred but not required.
• Ability to work in a fast-paced environment and multitask effectively.
• Professional appearance and adherence to dress code.

Benefits

• Competitive hourly wage of $16.00/hour.
• Flexible scheduling options for part-time or full-time work.