Front Desk Coordinator/Receptionist

$33,280 - $33,280/Yr

Finley's Barbershop - Lakeway, TX

Part-time,Full-time - Entry Level

Lakeway, TX

Personal and Laundry Services

About the position

The Front Desk Coordinator/Receptionist at Finley's Barbershop serves as the first point of contact for customers, responsible for greeting clients, answering inquiries, and managing appointments. This role is crucial in maintaining a welcoming atmosphere and ensuring smooth operations within the barbershop. The ideal candidate will exhibit excellent customer service skills and a professional appearance, contributing to the shop's reputation and client satisfaction.

Responsibilities

• Greet all clientele with friendliness and professionalism.
• Check clients in for their appointments and offer complimentary beverages.
• Handle various payment types during the check-out process.
• Answer and assist all phone calls regarding services.
• Create, alter, and cancel appointments as needed.
• Assist floor staff with tasks such as sweeping, dusting, and laundry.
• Maintain cleanliness and organization of the shop.
• Engage professionally with team members and clients.
• Utilize booking system software effectively.

Requirements

• At least one year of clerical experience (Receptionist, assistant, office work, etc.) required.
• Experience in a salon/barber shop setting is highly recommended.
• Excellent customer service and communication skills.
• Knowledge of retail products sold at Finley's Barber Shop (basic training provided).
• Computer skills and proper phone etiquette are essential.
• Punctual, motivated, and able to maintain a flexible schedule.
• Ability to work in a fast-paced environment and multitask.
• Professional appearance and adherence to dress code.

Nice-to-haves

• Prior knowledge of booking system software is preferred but not required.

Benefits

• Competitive hourly wage of $16.00.
• Flexible scheduling options for part-time or full-time work.