The Joint - Cerritos, CA
posted 3 days ago
The Front Desk Coordinator at The Joint Chiropractic plays a crucial role in providing exceptional service to patients and members while supporting the overall operations of the clinic. This part-time position requires weekend availability and is ideal for individuals who are passionate about health and wellness and have a strong sales orientation. The coordinator will be responsible for greeting patients, managing patient flow, and ensuring that all transactions are processed accurately using point of sale software. The role also involves educating patients about wellness offerings and services, sharing personal chiropractic experiences, and participating in marketing and sales initiatives to attract new patients to the clinic. In addition to customer service responsibilities, the Front Desk Coordinator will be expected to maintain the cleanliness and organization of the clinic, manage patient accounts, and stay updated on membership options and promotions. The ideal candidate will possess strong communication skills, a winning attitude, and the ability to work effectively in a fast-paced environment. This position offers an opportunity for career growth within a supportive team that values trust, integrity, excellence, respect, and accountability. The Front Desk Coordinator will also be responsible for re-engaging inactive members, answering phone calls, and keeping management informed of any member concerns. While this position does not involve direct management of other employees, having office management or marketing experience is considered a plus. The role requires the ability to stand or sit for extended periods and lift up to 50 pounds as needed.