Front Desk Coordinator

$33,280 - $41,600/Yr

The Joint - Anchorage, AK

Part-time - Entry Level

Anchorage, AK

501-1,000 employees

Ambulatory Health Care Services

About the position

The Front Desk Coordinator at The Joint Chiropractic plays a crucial role in providing excellent service to patients and members while driving sales and membership growth. This part-time position requires a proactive individual who is passionate about health and wellness, with a strong customer service orientation. The role involves managing patient flow, educating patients on wellness offerings, and participating in marketing efforts to attract new patients.

Responsibilities

• Providing excellent services to members and patients.
• Gaining memberships to meet sales goals.
• Greeting members and patients upon arrival and checking them in to see the Chiropractor.
• Answering phone calls and re-engaging inactive members.
• Staying updated on membership options, packages, and promotions.
• Recognizing and supporting team goals and maintaining positive relationships with team members.
• Maintaining the cleanliness of the clinic and organization of workspace.
• Confidently presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager's policies and procedures.
• Willingness to learn and grow, accepting constructive criticism positively.

Requirements

• High school diploma or equivalent (GED).
• At least one year of previous sales experience.
• Strong phone and computer skills.
• Ability to prioritize and perform multiple tasks.
• Strong customer service orientation and effective communication skills.

Nice-to-haves

• Office management or marketing experience.

Benefits

• Competitive pay of $16-$20/hr.
• Complimentary chiropractic care for you and immediate family.