The Joint - Irvine, CA
posted 3 days ago
The Front Desk Coordinator at The Joint Chiropractic is a pivotal role that combines customer service, sales, and administrative responsibilities to ensure a smooth operation of the clinic. This position is designed for individuals who are passionate about health and wellness and are eager to contribute to a world-class organization. The Front Desk Coordinator will be the first point of contact for patients and members, providing them with excellent service and support. The role requires a proactive and self-motivated individual who can thrive in a fast-paced environment while maintaining a positive attitude. In this role, you will be responsible for greeting patients, checking them in for their appointments, and managing the flow of patients through the clinic. You will also handle phone calls, educate patients about wellness offerings, and participate in marketing and sales initiatives to attract new patients. The Front Desk Coordinator will utilize point of sale software to complete transactions and ensure that all patient accounts are accurate and up-to-date. The ideal candidate will possess strong communication skills, a customer service orientation, and the ability to prioritize and perform multiple tasks efficiently. You will be expected to maintain the cleanliness of the clinic and your workspace while upholding The Joint Chiropractic's core values of trust, integrity, excellence, respect, and accountability. This position offers an opportunity for growth within the company, and we are looking for someone who is driven to climb the company ladder and contribute to the success of our team.