Front Desk Dental Receptionist - Sign On Bonus

$37,440 - $41,600/Yr

Endodontic & Periodontic Associates, Ltd. - Dyer, IN

Full-time - Entry Level

Onsite - Dyer, IN

Ambulatory Health Care Services

About the position

The Front Desk Dental Receptionist position at Endodontic & Periodontic Associates is designed for an experienced individual who will manage patient interactions and administrative tasks in a dental office setting. The role primarily supports the Bourbonnais, IL office but may require occasional work at affiliated locations. The ideal candidate will possess strong communication skills, a friendly demeanor, and familiarity with dental terminology and software.

Responsibilities

• Answer and manage incoming calls.
• Schedule patient appointments.
• Greet patients and notify the clinical staff of patient's arrival.
• Verify patient personal and insurance information.
• Secure all necessary paperwork and patient signatures.
• Provide patient handouts as warranted.
• Review patient forms for completeness and accuracy.
• Secure payment and/or set up financial arrangements with the patient.
• Prepare all patient records for next day appointments.
• Respond and comply to requests for information.
• Confirm upcoming appointments and recalls according to office protocol.
• Check daily appointment schedule.
• Confirm patient appointments.
• Ensure all providers' schedules are full for next day.
• Maintain confidentiality of all patient information.
• Maintain patient files in an accurate and neat manner.
• Balance batch sheets against day sheets and send to Bookkeeping Department.
• Perform other tasks as deemed necessary to ensure efficient patient flow in the office.

Requirements

• 1-2 years of experience in the dental field.
• Excellent communication skills.
• Knowledge of scheduling, insurance plans, and dental terminology.
• Experience with dental software such as Dentalvision or similar.

Nice-to-haves

• Customer service experience (1 year preferred).
• Computer skills (1 year preferred).
• Experience as a dental receptionist (1 year preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance