About the position
L.A. Fitness, established in 1984, is a dynamic and rapidly expanding health club company with over 600 locations across the U.S. and Canada. Our mission is to assist as many individuals as possible in reaping the benefits of a healthy lifestyle. To achieve this goal, we are committed to creating a nationwide network of sports clubs that provide our members with a diverse range of amenities and the friendliest service at an affordable price. As a Front Desk Employee, you will be the first point of contact for our members and guests, playing a crucial role in setting the tone for their overall experience at the club. Your friendly demeanor and welcoming attitude will help foster a positive environment for all who enter our facility. This part-time position not only offers a competitive hourly wage starting from $16.00 but also provides the opportunity to earn commissions in addition to your pay. Working at L.A. Fitness allows you to immerse yourself in the health club business, gain valuable experience, and enjoy a complimentary membership, which can enhance your own fitness journey. The expected working hours for this role range from 10 to 20 hours per week, with a flexible schedule that includes Monday to Friday shifts and occasional weekends as needed. This role is ideal for individuals looking to work in a vibrant atmosphere while contributing to the health and wellness of our community.
Responsibilities
- Greet members and guests as they enter the club, providing a friendly and welcoming atmosphere.
- Handle member check-ins and assist with membership inquiries.
- Manage phone calls and respond to member questions or concerns.
- Maintain cleanliness and organization of the front desk area.
- Assist in promoting club services and programs to members and guests.
- Process payments and manage cash transactions accurately.
Requirements
- High school diploma or GED required.
- 1 year of customer service experience preferred.
- 1 year of experience with Microsoft Office, particularly Excel, preferred.
- Ability to communicate effectively in English.
Nice-to-haves
- Experience in a health club or fitness environment is a plus.
- Familiarity with membership management software.
Benefits
- Complimentary gym membership.
- Opportunity to earn commissions on top of hourly pay.
- Flexible working hours.
