Front Desk / Guest Experience Manager

$62,400 - $62,400/Yr

Club Quarters Hotels - New York, NY

Full-time - Entry Level

Onsite - New York, NY

About the position

The Guest Experience Manager at Club Quarters Hotels is responsible for ensuring a welcoming and engaging atmosphere for guests. This role involves managing guest interactions, sharing local knowledge, and promoting positive experiences throughout the hotel. The position is ideal for individuals who are outgoing, tech-savvy, and passionate about hospitality, contributing to a vibrant and multicultural environment.

Responsibilities

• Cheerfully welcome all guests
• Share hotel and local knowledge
• Act as the empowered manager on duty
• Help and support all guests
• Play host to daily Club Living Room events
• Promote positive interaction throughout the hotel

Requirements

• Great outgoing and extraverted personality
• Open, friendly, and dynamic demeanor
• Passion for people and hospitality
• Comfortable performing in front of others
• Stylish and engaging appearance
• Positive outlook and can-do attitude
• Tech-savvy
• Organized and a team player
• Ability to work independently
• Energetic and warm presence

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance