Front Desk Lead/Office Manager

$41,600 - $72,800/Yr

West Reno Dental - Reno, NV

Full-time - Mid Level

Reno, NV

Ambulatory Health Care Services

About the position

The Front Desk Lead/Office Manager at West Reno Dental is responsible for overseeing the front desk operations, leading the front desk team, and ensuring the smooth functioning of the dental practice. This role involves financial management, team leadership, and maintaining effective communication between staff and patients, all within a supportive and team-driven environment.

Responsibilities

• Relay insurance information to patients and discuss financial contracts and treatment plans.
• Ensure accurate patient ledger reconciliations.
• Lead morning huddles and facilitate monthly team meetings.
• Foster communication between doctors and staff.
• Manage insurance relationships, including fee schedules and contracts.
• Oversee front desk staff and manage daily front desk duties.
• Ensure an efficient and welcoming office environment.

Requirements

• At least 2 years of dental office management experience or as a front desk lead.
• Strong leadership and managerial skills.
• Excellent communication skills with patients, doctors, and staff.
• Ability to thrive in a fast-paced environment and multitask effectively.

Nice-to-haves

• Experience with Dentrix software is a plus.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• 401(k) matching