Front Desk Manager

$41,600 - $41,600/Yr

The Villages Gym - Houston, TX

Full-time - Entry Level

Houston, TX

About the position

The Front Desk Manager at The Villages Gym is responsible for providing excellent customer service and managing front desk operations in a lively boutique medical fitness studio. This role requires a detail-oriented individual who is an early riser, as the position involves greeting clients and ensuring a welcoming environment before the gym opens. The manager will oversee client check-ins, maintain cleanliness, and assist with various administrative tasks while contributing to the gym's growth and client satisfaction.

Responsibilities

• Cheerfully and professionally greet every client as they arrive and leave.
• Check in clients on the appointment booking system.
• Keep the weight room clean and organized.
• Wash, dry, and fold towels every shift.
• Blend smoothies for clients.
• Clean the kitchen area.
• Sell products using the gym's platform.
• Communicate necessary information to the next shift.

Requirements

• 1 year of customer service experience.
• Proficiency in Microsoft Excel and Microsoft Outlook.
• Strong organizational skills.
• Experience in supervising or managing a team.
• Excellent phone etiquette and communication skills.

Nice-to-haves

• Food safety certification is a plus.

Benefits

• Gym membership
• Discount on merchandise and smoothies
• Commission on sales
• Fun and healthy environment
• Letters of recommendation