Front Desk Manager

The Front Desk Manager at The Dunhill Hotel is responsible for leading the guest services team in a historic boutique hotel setting. This role involves overseeing the guest registration process, managing room assignments, and ensuring high-quality service standards are met. The manager will handle guest inquiries, resolve concerns, and maintain the cleanliness and organization of the front desk and lobby areas. Additionally, the position requires collaboration with other departments to enhance guest experiences and uphold hotel policies and procedures.