Front Desk/Medical Assistant

$33,280 - $33,280/Yr

Texas American Medical Consultants - Houston, TX

Full-time - Entry Level

Houston, TX

Ambulatory Health Care Services

About the position

The Front Desk/Medical Assistant position at Texas American Medical Consultants Inc. involves managing front desk operations, assisting patients, and ensuring smooth communication within the clinic. The role is essential for maintaining patient records, handling administrative tasks, and providing support to medical staff in a healthcare setting focused on addiction medicine.

Responsibilities

• Answer telephones, and direct calls to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Operate office equipment such as voice mail messaging systems, use spreadsheet for patient balances, and collect & document payments from patients as per clinic protocol.
• Complete insurance and other claim forms.
• Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
• Receive and route messages and documents to appropriate staff.
• Compile and record medical charts, reports, and correspondence.
• Transmit correspondence and medical records by mail, e-mail, or fax.
• Maintain medical records, technical library and correspondence files.
• Create Monthly Patient Cards in a Timely Manner and put patient information in the computer.
• Check messages every morning and submit them to the manager.
• Prepare all mandated reports, documentation, and other requirements, in a timely fashion.
• Knows and follow protocol for U/A's (including entering in the computer).
• Assist in other non-assigned duties.

Requirements

• Ability to work as a team player.
• Skill in organizing and prioritizing paperwork.
• Ability to adhere to safety policies and procedures.
• Ability to analyze situations, evaluate data, recommend/implement courses of action that would improve the functioning of program/processes he/she is involved in.
• Adhere to all Confidentiality rules and regulations.
• Adhere to facility, department, corporate, personnel and standard policies and procedures.
• Attend all mandatory facility in-services and staff meetings.
• Adheres to facility standards concerning attendance, punctuality and dress code.
• Participate in quality improvement activities such as Outcome Measures and Client Satisfaction Surveys.
• Report unsafe conditions to appropriate personnel.

Nice-to-haves

• People with a criminal record are encouraged to apply.

Benefits

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off