Front Desk/Medical Assistant

$31,200 - $52,000/Yr

Precision Vascular Kentucky LLC - Louisville, KY

Full-time - Mid Level

Louisville, KY

About the position

The Front Desk Coordinator at Precision Vascular Kentucky LLC plays a crucial role in managing patient flow and handling health insurance pre-authorizations. This position requires strong communication and organizational skills, as well as a deep understanding of insurance processes related to medical procedures. The coordinator will serve as the first point of contact for patients, ensuring a welcoming experience while efficiently managing administrative tasks.

Responsibilities

• Serve as the first point of contact for patients, providing a welcoming and professional experience.
• Verify patient insurance coverage and explain benefits and responsibilities to patients.
• Obtain pre-authorizations for patient visits, ultrasounds, and vascular procedures from various health insurance companies, ensuring accurate and timely processing.
• Coordinate with medical staff to gather necessary documentation for pre-authorization requests.
• Maintain up-to-date records of patient encounters and pre-authorization statuses in the practice management system.
• Handle patient inquiries related to insurance coverage and billing questions.
• Assist with scheduling appointments and managing the office calendar to optimize patient flow and staff efficiency.
• Perform other administrative duties as required, such as check-in/check-out, answering phones, and managing correspondence.

Requirements

• High school diploma or equivalent; associate degree or higher in a related field preferred.
• Minimum of 2 years of experience in a medical office setting, with specific experience in health insurance pre-authorizations required.
• Strong understanding of medical terminology and insurance policies.
• Proficient in the use of electronic medical records (EMR) and office software.
• Excellent organizational, communication, and interpersonal skills.
• Ability to work independently and as part of a team, managing multiple tasks simultaneously with high attention to detail.

Nice-to-haves

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)
• Experience with EMR systems (1 year preferred)
• Experience with vital signs (1 year preferred)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan
• Vision insurance