Front Desk Medical Receptionist- Moore

$33,280 - $37,440/Yr

Physical Therapy Central - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Ambulatory Health Care Services

About the position

The Front Desk Medical Receptionist at Moore Physical Therapy Central plays a crucial role in providing exceptional customer service and administrative support within a healthcare setting. This position involves managing front desk operations, including patient check-ins and check-outs, appointment scheduling, and insurance verifications, all while ensuring a welcoming and efficient environment for patients. The role is ideal for individuals who are organized, multitask effectively, and have a passion for helping others.

Responsibilities

• Provide exceptional customer service to patients and visitors.
• Check patients in and out for appointments according to company policy and procedures.
• Schedule appointments for new and existing patients efficiently.
• Manage referral processes and insurance verifications.
• Collect payments and maintain accurate patient accounts in the EMR system.
• Answer phone calls and direct inquiries to the appropriate personnel.
• Prepare patient charts and documents in a timely manner.
• Complete opening and closing duties as assigned.
• Maintain HIPAA compliance in all interactions.

Requirements

• High School Diploma or GED required.
• Basic math skills and proficiency in Microsoft Office.
• Excellent telephone etiquette and customer service skills.
• Strong verbal and written communication skills.
• Ability to register patients accurately in an EMR system.

Nice-to-haves

• Previous experience in a similar role is desired but not required.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance
• Family Building and Parental Benefits