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About The Position

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Benefits Advocate team! Under the direction of the Operations Manager/PBA Supervisor or Other Manager the Patient Benefit Advocate (PBA) Team Leader is responsible for the delivery of excellent customer service to internal and external partners by ensuring customer service standards of front desk personnel is met.

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